About Management Team


Management Team

Donald W. Layden, Jr.
Executive Chairman and Chief Executive Officer

Don LaydenDon Layden joined USAT’s Board of Directors in April of 2019, and was appointed Executive Chairman and Interim Chief Executive Officer in October of 2019. Mr. Layden has spent the past 25 years managing, investing in and advising high growth financial technology and payments businesses both domestically and globally. Since 2011, he has served as a Venture Partner of Baird Capital Partners, where he focuses on investments in technology and technology-enabled businesses with an emphasis on financial technology and business process outsourcing. Previously, Mr. Layden was an executive officer of Metavante Technologies, Inc. (NYSE:MV), including serving as President of Metavante International and Senior Executive Vice President of Corporate Development and Strategy, Corporate Secretary and General Counsel. He has also been an Adviser to Warburg Pincus, CEO of NuEdge Solutions, President of the Fiserv Lending Systems division, President and CEO of the Marshall & Ilsley Trust Company and a Partner in Quarles & Brady LLP.

Mr. Layden also serves on the boards of several nonprofit organizations in leadership roles. He is the Chair of the board of Alverno College and is the Chair of the Board of Trustees, and past President, of the Milwaukee Art Museum. He is also the Chair of the Finance and Investment Committee of the Consuelo Foundation, and currently serves on the executive committees of United Way of Greater Milwaukee and Waukesha Counties, City Forward Collective and Ascension Healthcare Wisconsin. Previously, he chaired the boards of Employ Milwaukee, the Milwaukee Area Workforce Investment Board; Three Harbors Council, Boy Scouts of America; Schools That Can Milwaukee; and Families International, the parent of the Alliance for Children and Families.

Mr. Layden has been a director on the boards of two public companies. For 15 years he was a director of Firstsource Solutions (FSL:NSE) and for two years a director of Online Resource Corporation (ORCC:NASDAQ), where he chaired the Special Committee which recommended the sale to ACI Worldwide (ACIW:NASDAQ). He is also a director of several private companies, including TxVia (until its sale to Google), SafetyPay, AutoBooks, MicroNotes and MedXoom. Mr. Layden holds a JD with honors and a BA in Economics and Political Science from Marquette University.

Michael Wasserfuhr
Chief Financial Officer

Michael WasserfuhrMichael Wasserfuhr was appointed Chief Financial Officer of USA Technologies in 2020. He brings to the company many years of seasoned experience in the payments and fintech industries, with expertise in risk management due diligence, corporate structuring and financial planning and analysis.

Prior to USAT, Mr. Wasserfuhr was Principal and Founder of Michael Wasserfuhr Business Transformation LLC, providing strategic, finance and operational consulting services for fintech companies. Previous to that, he served as Senior Vice President Finance and Chief Financial Officer of Vesta Corporation. He has also held the same positions at Worldpay U.S. and Ingenico North America. Earlier in his career, he served as Vice President, Finance and Chief Financial Officer at Putzmeister America, Inc. and also TUV Rheinland of North America.

Mr. Wasserfuhr is a registered CPA. He earned a Ph.D. and an M.B.A. from Giessen University, Germany. He lives with his wife and two daughters in Atlanta, Georgia.

Jim Pollock
Chief Compliance Officer

Jim PollockJim Pollock joined USA Technologies as Chief Compliance Officer in April 2019 and leads the company’s compliance function with a focus on regulatory compliance, enterprise risk management, internal controls and Sarbanes-Oxley requirements, in addition to providing governance over the code of ethics and whistleblower hotline. Mr. Pollock regularly collaborates with the business on various initiatives and reports directly to the company’s independent Board of Directors. Prior to joining, Mr. Pollock had served as a director within the internal audit and risk assurance practice at PricewaterhouseCoopers LLP (“PwC”), leading large and complex global engagements for clients across many industries. He started his career as a financial analyst with AT&T where he supported the corporate-level consolidation of financial results.

Mr. Pollock is a long-standing volunteer at a local youth athletics association in Philadelphia and currently serves as an independent board member for that organization. Mr. Pollock is a Certified Public Accountant and graduated with a BA in Accounting from Temple University.

Maeve McKenna Duska
Chief Marketing Officer

Maeve McKenna DuskaMaeve McKenna Duska first joined USAT in March of 1999 where she was at the forefront of introducing cashless payments to the vending industry. During her tenure with USAT, she has served in various leadership positions, overseeing strategic marketing as well as the regional and national sales teams and partnership development initiatives. Today, Ms. Duska serves as the Chief Marketing Officer where she oversees the development and execution of marketing strategy and programs, strategic partnership activities and external communications programs focused on expanding and building the company’s leadership mantel in existing and new markets. Outside of her experience at USAT, Ms. Duska has led marketing programs for Aramark and held marketing positions at various financial service and technology companies including at Lockwood Financial (now owned by Pershing) and Vertical Net, as well as serving as a strategic marketing consultant specializing in higher education, finance and technology markets. She is a contributor to Forbes and a frequent presenter at industry conferences, including the Consumer Electronics Show, Money 20/20 and the National Automatic Merchandising Association.

Ms. Duska serves on the Forbes Communications Council, and volunteers in her local community at the Wolf Performing Arts Center and as an Odyssey of the Mind Coach. Ms. Duska graduated with a BA from Rosemont College.

William (Tim) Haines
Chief Human Resources Officer

William Tim HainesTim Haines joined USA Technologies in January 2020. As Chief Human Resources Officer he oversees all aspects of the company’s human resources management, including employee education and development, performance, recognition and appreciation, identifying and executing on the human capital strategies needed to create optimize business results, managing employee benefits, and giving guidance on job and organizational design and compensation structure. Mr. Haines is a seasoned human resources executive with more than 25 years experience.

Previously, Mr. Haines spent twenty years, in various positions, at the company that is now known as Quaker Houghton. Prior to that he spent six years with Tyco International. Throughout his career he has been recognized as a trusted business partner who ensures HR operational excellence, develops strong trusted relationships with senior level executives, and has a demonstrated history in creating human capital strategies that are needed to build a results-oriented culture.

Mr. Haines has a B.S. in Human Resources Management from Messiah College in Pennsylvania, and a M.S. I Human Resources and Industrial Relations from Rutgers University in New Jersey. When not working he and his wife are committed to enriching the lives of underprivileged children and helping make this world a better place to live in.